Terms of service

Effective Date: September 16, 2025

Welcome to Kovli. These Terms of Service (“Terms,” “Agreement”) govern your use of our website kovli.top, including purchasing blankets and home textiles, browsing our products, and accessing our services. By using our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

These Terms constitute a legally binding agreement between you (“customer,” “user,” “you”) and Kovli (“we,” “us,” “our”).

1. Eligibility

To use our website and services, you must:

Be at least 18 years old or have parental/guardian consent.
Have the legal capacity to enter into a binding agreement.
Use the site for lawful purposes and personal, non-commercial use unless explicitly allowed.

2. Account Registration

Account creation is optional for browsing but required for purchases.
Provide accurate, complete, and up-to-date information.
You are responsible for maintaining the confidentiality of your account credentials.
Notify us immediately at service@kovli.top of unauthorized access.
We are not liable for losses due to unauthorized access to your account.

3. Orders and Acceptance

All orders are subject to acceptance.
We reserve the right to refuse or cancel orders due to product unavailability, pricing errors, or fraud concerns.
Confirmation emails indicate receipt of order but do not constitute acceptance.
Acceptance occurs upon shipment of your order.

4. Pricing and Payment

Prices are listed in U.S. dollars and may change without notice.
Prices are fixed at checkout for completed orders.
We accept major credit/debit cards, PayPal, and other secure payment options.
You authorize us to charge your selected payment method for the total order, including taxes and shipping.
We do not store full payment card data; all transactions are securely processed by third-party providers.

5. Shipping and Delivery

Shipping is governed by our Shipping Policy.
Delivery times are estimates and not guaranteed.
We are not liable for carrier delays, customs issues, or events beyond our control.

6. Returns and Refunds

Governed by our Return and Refund Policy.
Items must meet eligibility criteria.
Refunds or replacements are issued as specified in that policy.

7. Product Descriptions and Availability

We strive for accurate product descriptions, images, and specifications.
Colors may vary due to monitor differences.
Availability is not guaranteed; products may be discontinued or out of stock.

8. Intellectual Property

All website content, including images, logos, and text, is owned by or licensed to Kovli.
Unauthorized use is prohibited.
Intellectual property violations may result in legal action.

9. Acceptable Use

You agree not to:

Use the site for illegal or fraudulent purposes
Upload malware or viruses
Attempt unauthorized access to systems
Infringe on intellectual property rights
Harass or threaten others

We may suspend access for violations.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
Maximum liability is limited to the purchase price of the affected product.
Products are intended for home use only; we are not responsible for misuse or injury.

11. Warranties Disclaimer

Products are provided “as is” and “as available.”
All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed except as prohibited by law.

12. Indemnification

You agree to indemnify and hold harmless Kovli, its affiliates, officers, and employees against any claims, damages, or expenses arising from:

Violation of these Terms
Misuse of products or website
Infringement of third-party rights

13. Third-Party Services

We may integrate third-party services, including payment processors and shipping providers.
Your use is subject to their terms; we are not responsible for third-party practices.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States.
Disputes are resolved in state or federal courts in Delaware, unless prohibited by law.